As customers, we all had that one purchase when you felt it was totally worth the price, down to the last cent you spent. We also had those purchases when the expectations were just too much compared to the reality that the purchase brought you. Some services did not meet your standards because you felt…
As the small businesses don’t have the empowerment of distribution and supply chains to constantly compete for the prices. Therefore, the finest strategy to compete in any particular industry is to focus on providing the best customer service and experience. Online reputation plays a major role in building your small business brand and online reviews…
A reputation is an interesting social phenomenon. Building one is a fragile little endeavor. Destroying one is as easy as pie. Crafting a positive business reputation isn’t easy. If it were, everyone else would be doing it. There are no shortcuts to reputation, only intelligent decision making in the face of adversity. It takes time…
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